Terms & Conditions

Welcome to Webcare Studio (“we”, “our”, “us”). By accessing our website or purchasing any service from us, you agree to be bound by the following Terms & Conditions. These terms apply to all users, clients, and visitors.

1. Introduction

These Terms & Conditions govern all professional services provided by us, including:

  • Website & Mobile App Development
  • Web Hosting & Server Services
  • Annual Maintenance & Support Services
  • Digital Solutions & Consultancy Services

By using our platform or completing any payment, you acknowledge that you have read and accepted these Terms.

2. Service Usage

  • You must provide accurate information during registration or service purchase.
  • You agree not to misuse our website, hosting, or services for illegal activities.
  • We reserve the right to suspend services if misuse or violation is detected.

3. Service Delivery

Service timelines and expectations vary by category:

Development Services

Project duration and milestones will be defined in the official proposal or work order.

Hosting & Server Services

Activation typically takes 24–48 hours.

Maintenance Services

Response time depends on the maintenance plan selected by the client.

4. Payment Terms

  • Payments must be made in Bangladeshi Taka (BDT).
  • Accepted methods: SSLCommerz, Bank Transfer, Mobile Banking.
  • Development projects require advance payment.
  • Hosting & maintenance require full upfront payment.

5. Subscription & Renewal

  • Renewals must be completed before expiration.
  • We are not responsible for data loss due to non-renewal.

6. Intellectual Property

  • Ownership is transferred after full payment.
  • Server-side scripts remain our intellectual property unless stated otherwise.

7. Confidentiality

All client information remains confidential.

8. Limitation of Liability

We are not liable for:

  • Third‑party interruptions,
  • Unauthorized changes by client or third parties,
  • External cyberattacks or force majeure events.

9. Termination of Service

We may suspend or terminate services for violation of terms, abusive behavior, or non‑payment.

10. Governing Law

These Terms are governed by the laws of Bangladesh. Courts of Dhaka shall have exclusive jurisdiction over any disputes.

11. Contact Information

For inquiries regarding these Terms, please contact us:

CompanyDcastalia Limited
Emailinfo@webcare.studio
Phone+88 014 0707 1194
AddressHouse 91, Road 04, Block B, Banani, Dhaka 1213, Bangladesh
Websitehttps://webcare.studio