Privacy Policy

Last Updated: 30-11-2025

We value your privacy. This Privacy Policy explains what information we collect, how we use it, and how we protect your data.

1. Information We Collect

We collect the following categories of information to provide and improve our services:

  • Personal Information
    Name, email, phone, billing details, company name.
  • Technical Information
    IP address, browser type, device type.
  • Service Information
    Credentials, project documents, hosting/server data.

2. How We Use Your Information

Your data helps us operate and enhance our platform:

  • Provide and manage services.
  • Process payments.
  • Communicate updates, invoices, and support.
  • Improve user experience.
  • Ensure platform security.

3. Payment Information

Online payments are processed securely via SSLCommerz.
We DO NOT collect or store card/bank details.

4. Cookies & Tracking

We use cookies for analytics and user experience enhancement.

5. Data Security

We follow industry security standards but cannot guarantee 100% security.

6. Third‑Party Services

Third‑party tools may process limited data for functionality only.

7. Data Retention

We retain data as long as needed for service delivery, legal compliance, or dispute resolution.

8. Your Rights

You may request:

  • Data access
  • Correction of inaccurate information
  • Deletion of your personal data
  • Withdrawal of consent (where applicable)

9. Updates to Privacy Policy

Changes will be posted on this page with an updated “Last Updated” date.

10. Contact Information

If you have questions about this policy, please contact us:

CompanyDcastalia Limited
Emailinfo@webcare.studio
Phone+88 014 0707 1194
Websitehttps://webcare.studio/